Tell us what needs looking after.
CONTACT GAIAA DESIGNS
Website updates, design support, content, book files, or a request you are still sorting through, send the rough version and we’ll help shape the next clear step.
START HERE
Send the rough version. We’ll help sort the next step.
Choose the closest kind of support, share a link if you have one, and tell us what needs changing, making, checking, writing, or preparing.
WHAT TO SEND
The rough version is fine.
You can send a page link, screenshots, copy, product notes, book details, design files, or the half-formed version of what needs to happen.
✓ Website links or CMS notes
✓ Copy, images, product details, or event updates
✓ Book files, design requests, or unsure requests
RESPONSE STYLE
We read before we reply.
No rushed quote, no confusing handover, and no pressure to know the exact service name before contacting us.
01
Website care
Live page updates, CMS edits, product uploads, event updates, page checks, and monthly website management for the pages customers see.
Website care leads the Gaiaa experience, while design, writing, and book support stay available as selected creative help around the main work.
What people usually contact us for.
COMMON ENQUIRIES
02
Design support
Social graphics, brand assets, layouts, documents, banners, and selected design work.
03
Content support
SEO blogs, website copy, product descriptions, page wording, and written updates.
04
Book support
Cover design, typesetting, print-ready files, Kindle formatting, and author project help.
WEBSITE CARE PLANS
Looking for structured monthly website support?
If you already know you want ongoing website care, view the service options first. If not, send your site and we’ll point you toward the clearest next step.
QUESTIONS BEFORE YOU SEND
Things people usually want to know first.
Not every request is ready to send straight away. You may want to know how quotes work, when payment is needed, what access we ask for, how timings are agreed, or whether a one-off task is enough. Start with those answers here.
Services & fit
One-off or monthly
Quotes & payment
Access & ownership
Timelines & urgency
SERVICES & FIT
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You can contact Gaiaa Designs for website care, website updates, website design or development, graphic design, SEO content writing, website copy, product descriptions, book cover design, typesetting, and print-ready files. You do not need to know the perfect service name before you send the request; choose the closest option and explain what needs help.
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No. Website care is the main direction of Gaiaa Designs, but looking after a website often means looking after the details around it too. That can include SEO updates, copy edits, product descriptions, image changes, layout adjustments, and visual refinements.Because of that, selected creative support is part of how we manage websites, and services like graphic design, SEO content writing, website copy, book cover design, typesetting, and print-ready files are also available separately when needed.
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We can help with live page edits, CMS updates, product uploads, event updates, copy changes, image swaps, layout polishing, page checks, and ongoing website management. The aim is to keep the pages customers actually see feeling current, clean, and cared for. -
Yes. We can help with SEO blogs, website copy, product descriptions, page wording, and content updates for live pages. The wording is kept useful for readers first, while important search terms are handled naturally instead of being forced into the page.
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We can review support for sites built on platforms such as Squarespace, Wix, Webflow, Shopify, WordPress, and other CMS-based websites. If your platform is different, send the enquiry anyway and we will let you know whether it is something we can support. -
Usually, yes. If the site is built on a platform we can access and the request is practical, we can help with updates, CMS edits, page changes, and ongoing website care even if Gaiaa Designs did not build the original website.
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That is completely fine. You can send outdated pages, half-finished updates, old copy, scattered notes, screenshots, manuscript files, or a short explanation of what feels wrong. Part of the work is helping turn that into a clear next step.
ONE-OFF OR MONTHLY
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Only if you already know you want ongoing website management. If you are unsure, send your website link and a short note first. We can point you toward the right website care option or suggest a one-off route if that fits better.
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Yes. One-off requests are welcome when the scope and availability make sense. Monthly website care is best for regular updates and support, but it is not the only way to work with Gaiaa Designs.
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One-off help usually makes sense for a single update, page change, design task, content request, or book-related job. Monthly website care is usually better when your site needs regular CMS updates, product uploads, page checks, layout refinements, or ongoing design-led support.
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Yes. A small request can start as a one-off task and turn into monthly website care if regular support would make life easier. We can suggest that after seeing how often the website or project needs attention.
QUOTES & PAYMENT
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Yes. Your first message can simply be a question, a website link, a file note, or the rough version of what you need. You do not need to buy a plan or prepare a full brief before contacting us.
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Yes. We confirm the scope and price before paid work begins. If your request needs more detail first, we will ask for that instead of guessing or sending a vague quote.
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If you already know you want ongoing website management, start with the website care options page. If you are unsure whether you need monthly support or a one-off update, send your site through the form and we will point you toward the clearer option.
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Payment depends on the type and size of the work. New monthly clients may be asked for a 50% deposit for the first month, while one-off website, design, writing, or book projects may need an upfront payment or deposit before work starts.
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If the work grows or decreases, we pause and confirm the change before adding it to the project. That keeps the scope clear and helps avoid surprise charges.
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Revision terms depend on the service, package, and scope. Many smaller creative tasks include an agreed revision round, while larger website, content, or book projects may have specific review points confirmed before work begins.
ACCESS & OWNERSHIP
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Only when the agreed work requires it. Website updates usually need CMS or platform access, while design, writing, and book projects may only need copy, images, brand files, manuscript documents, or shared folders.
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You do not need to send sensitive logins in the first message. Once the scope is clear, we will tell you what access or files are needed and how to share them for that specific request.
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Yes. Your website, accounts, original content, brand assets, manuscript, and project files remain yours. Final deliverables and working file arrangements are confirmed with the scope and payment terms for the project.
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Access should only exist for as long as it is needed for the agreed work or support arrangement. If the task is one-off, we can confirm what access can be removed once the work is complete.
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Yes. Project files are treated as private working materials. We only use the information you share to understand the request and complete the agreed work.
TIMELINES & URGENCY
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It depends on the size of the request, how prepared the materials are, and the current workload. A small text or image update is usually simpler than a new page, layout change, content-heavy task, or book file, so we confirm a realistic timeline before work begins.
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We absolutely do, within reason. If something is time-sensitive, include the deadline in your message. We will only take it on if it can be handled properly within the time available.
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Missing copy, missing images, unclear instructions, unavailable website access, late approvals, or changing the scope midway can slow the work down. Sending links, notes, screenshots, files, and deadlines early helps us move faster. -
After you submit the form, we set up a clear submission area for your request, review what you’ve sent, and ask any follow-up questions needed to move things forward. If your enquiry needs a specific route, we’ll point you to the right email address or next step. Once the details are clear, the work can begin shortly.